FAQ

Glossary

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Categories

In the Settings section, you can setup Content Categories based on specific URLs. This will allow you to group and filter by these Content Categories within our Organic Performance Search Overview an…

Nicholas Wright
Updated 2 years ago by Nicholas Wright

Some of my deals are flagged with "Unknown". What does it mean?

When we don't have any tracking activity before a certain stage, or if we couldn't retrieve useful information from your CRM about how a contact or account first interacted with your business, we lab…

Iker Camara
Updated 4 months ago by Iker Camara

Data retention

What data does Dreamdata store? Dreamdata store data of all of your connected sources , your website tracking events and analysis data. Where does Dreamdata store your data? Dreamdata securely stores…

Jing Lin
Updated 1 week ago by Jing Lin

Can I exclude content or websites from being tracked?

Can I exclude content or websites from being tracked?

Ido Cohen
Updated 2 years ago by Ido Cohen

How are activity mapped to companies?

Company objects in Dreamdata are created from: Source integration like Hubspot, Salesforce etc. If the company object is changed in source integration it will change the recorded object in Dreamdata.…

Mikkel Settnes
Updated 4 months ago by Mikkel Settnes

What does Visitors, Contacts and Companies mean?

Vistors, Contacts, and Companies are terms used across the different dashboards in Dreamdata. Learn more about what they mean.

Nicholas Wright
Updated 1 year ago by Nicholas Wright

What is a session?

A session is a group of user interactions. A session can contain any combination of page views, events or actions. Attribution is done on session level, such that we attribute value to a session that…

Meriem Lwahhabi
Updated 2 years ago by Meriem Lwahhabi

Roles and Permissions

Admin Has access to all the features in the application (All dashboards, Access Management, etc.). Data Manager Has access to all dashboards, and can edit data sources and destinations under Data Pla…

Ole Dallerup
Updated 21 hours ago by Ole Dallerup

What is the reporting Time Zone?

The reporting timezone in Dreamdata is always UTC. When filtering data by date in Dreamdata dashboards, we rely on the UTC timezone. This ensures consistent results across your organization, regardle…

Vitoria
Updated 1 month ago by Vitoria

Why are my dashboards empty?

Troubleshoot dashboards not showing data.

Ido Cohen
Updated 2 years ago by Ido Cohen

Contact