FAQ

19 articles

What is a company?

The Dreamdata Platform operates with three type of companies: Companies from integrations (like Hubspot, Salesforce, etc.). The CompanyId will have a prefix matching the integration eg. ‘hubspot-1234…

Updated by Mikkel Settnes

Data retention and deletion

What data does Dreamdata store? Dreamdata stores data of all your connected sources , your website tracking events, and analysis data. Where does Dreamdata store your data? Dreamdata securely stores…

Updated by Jing Lin

How is anonymous traffic linked to companies?

What is anonymous traffic? Anonymous traffic are all activities, where only the domain is known ie. the person who performed the activity is not known. Examples of anonymous traffic: De-anonymized tr…

Updated by Mikkel Settnes

Can I update my company details?

During the Dreamdata signup process, company details such as Name and Domain is registered. You can update company details under Account > Company Details.

Updated by Steen Voersaa

Can I exclude content or websites from being tracked?

Can I exclude content or websites from being tracked?

Updated

Understanding: Influenced vs Attributed Leads and Value

In this article I'll be guiding you through the terms of I nfluenced leads and A ttributed leads, covering all the bases and the terms connected. Tip: Depending on the stage model you choose, the bus…

Updated by Anton Lauritsen

Understanding the Difference: Conversions vs. Stages

When analyzing your data in Dreamdata, you'll encounter the terms 'conversions' and 'stages'. These terms have distinct meanings. Let's break them down. Conversions. Within Dreamdata, 'conversions' r…

Updated by Vitoria

What does Visitors, Contacts and Companies mean?

Vistors, Contacts, and Companies are terms used across the different dashboards in Dreamdata. Learn more about what they mean.

Updated by Anton Lauritsen

Roles and Permissions

Admin Has access to all the features in the application (All dashboards, Access Management, etc.) Data Manager Has access to all dashboards and can edit data sources and destinations under Data Platf…

Updated by Ole Dallerup

Understanding: First party vs. third party cookies

In this article, we'll describe what is meant by first and third-party cookies. What are first-party and third-party cookies?. First-party cookie. These are set by the publisher’s web server (or any…

Updated by Anton Lauritsen

What is the reporting Time Zone?

The reporting timezone in Dreamdata is always UTC. When filtering data by date in Dreamdata dashboards, we rely on the UTC timezone. This ensures consistent results across your organization, regardle…

Updated by Vitoria

Why are my dashboards empty?

Troubleshoot dashboards not showing data.

Updated