FAQ

22 articles

What is a company?

The Dreamdata Platform operates with three type of companies: Companies from integrations (like Hubspot, Salesforce, etc.). The CompanyId will have a prefix matching the integration eg. ‘hubspot-1234…

Updated by Mikkel Settnes

Understanding: Anonymous

In this article we'll cover the term anonymous as it appears throughout the platform. Why does Dreamdata show anonymous Touch points? Dreamdata works account-based. This is why all touch points, that…

Updated by Anton Lauritsen

Data retention and deletion

What data does Dreamdata store? Dreamdata stores data of all your connected sources , your website tracking events, and analysis data. Where does Dreamdata store your data? Dreamdata securely stores…

Updated by Jing Lin

How is anonymous traffic linked to companies?

What is anonymous traffic? Anonymous traffic are all activities, where only the domain is known ie. the person who performed the activity is not known. Examples of anonymous traffic: De-anonymized tr…

Updated by Mikkel Settnes

Can I update my company details?

During the Dreamdata signup process, company details such as Name and Domain is registered. You can update company details under Account > Company Details.

Updated by Steen Voersaa

Can I exclude content or websites from being tracked?

Can I exclude content or websites from being tracked?

Updated

Understanding: Influenced vs Attributed Leads and Value

In this article I'll be guiding you through the terms of I nfluenced leads and A ttributed leads, covering all the bases and the terms connected. Tip: Depending on the stage model you choose, the bus…

Updated by Anton Lauritsen

Understanding the Difference: Conversions vs. Stages

When analyzing your data in Dreamdata, you'll encounter the terms 'conversions' and 'stages'. These terms have distinct meanings. Let's break them down. Conversions. Within Dreamdata, 'conversions' r…

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Explainer for Stage Averages on the Revenue Reporting report

The Stage Averages (everything in box #2) are all related to the cohort specified by the two top filters in box #1, only. They include the Stage filter and the time period filter. In this example, we…

Updated by Steen Voersaa

What does Visitors, Contacts and Companies mean?

Vistors, Contacts, and Companies are terms used across the different dashboards in Dreamdata. Learn more about what they mean.

Updated by Anton Lauritsen

Roles and Permissions

Admin Has access to all the features in the application (All dashboards, Access Management, etc.) Data Manager Has access to all dashboards and can edit data sources and destinations under Data Platf…

Updated by Ole Dallerup

Understanding: First party vs. third party cookies

In this article, we'll describe what first and third-party cookies mean. What are first-party and third-party cookies?. Note: Google plans to disable third-party cookies for 1% of users in 2024 for t…

Updated by Anton Lauritsen

Benchmarks FAQs

How are Benchmarks calculated? Each benchmark metric is calculated using performance data from a cohort of companies within the same industry and of comparable size. The specific performance metrics…

Updated by Steen Voersaa

What is the reporting Time Zone?

The reporting timezone in Dreamdata is always UTC. When filtering data by date in Dreamdata dashboards, we rely on the UTC timezone. This ensures consistent results across your organization, regardle…

Updated

Why are my dashboards empty?

Troubleshoot dashboards not showing data.

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