Why am I seeing more sessions than page views?
Updated
by
Elise McCreary
If a contact has been associated to multiple companies in your CRM, then the sessions for that contact will be copied across all company's journeys that they have been associated to in Dreamdata.
This situation can also be seen in the case of having parent and child accounts in your CRM. If all of the child accounts have the same domain in your CRM, then an anonymous page view that is matched to a company will be replicated and assigned to all accounts.
Example: A single page view on your website counts as one event. If the contact is associated to multiple companies, that event will appear across those companies journeys, and multiple sessions will be counted.
If you have more sessions than page views or events, that data will be reflected across all reports.
