Contacts report
How to navigate the Contacts report
This dashboard helps to find a contact that previously interacted with your company. Our cross-device tracking will allow you to get a full picture of a unique contact’s activities and customer journey.
Features
Date: Set the time period you want to investigate
Channels: Choose the channels you want to analyse
Sources: Choose the sources you want to investigate
Campaigns: Choose the campaigns you want to investigate
Country: Choose the country you want to analyse
Contacts
You can find a contact that previously interacted with you by searching their name or email in the search bar. Each contact is already assigned to a particular account. Sessions and Last Seen features will allow you to see how engaged they are with your company.
To get more information, click on the company that you are interested in. This will display the customer journey data we have gathered on that account. Read more about customer journeys here.
